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Documentation Index

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Global Admin Settings let you personalise your entire workspace to reflect your brand identity. Configure custom colours, upload branded logos, set a custom app name, and manage global assistant instructions that apply across your entire account — all from a centralised admin panel.
Global settings apply account-wide. All assistants inherit these customisations, ensuring a consistent brand experience.

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Key Features

Custom Brand Colours

Define primary and secondary colours that automatically update your interface theme, buttons, and accent elements

Custom Logo & Favicon

Upload your company logo and favicon to appear throughout the application and browser tabs

Custom App Name

Replace the default “QuivaWorks” branding with your own application name across the interface

Global Instructions

Set organisation-wide instructions that every assistant inherits, ensuring consistent behaviour and brand voice

Global Knowledge

Add shared knowledge resources that all assistants can access across your account

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Accessing Global Admin Settings

The Global Admin panel is accessible to account administrators only.
  1. Navigate to Account Settings via the gear icon or your account menu
  2. Open the Advanced Editor section
  3. Locate Global Settings
  4. Use the tabs to navigate between Branding, Global Instructions, and Global Knowledge

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Configure Brand Colours

  1. In the Branding tab, click the primary colour field
  2. Select your brand’s main colour
  3. Select a secondary colour for accents and highlights
  4. Your workspace instantly reflects these colours across buttons, links, and UI elements
  5. Click Save to persist your branding

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Upload a Custom Logo and Favicon

  1. In the Branding tab, select Upload Logo
  2. Choose your company logo file (supports PNG, JPG, SVG)
  3. Your logo will appear in the application header and menus
  4. To set a custom favicon (the small icon in browser tabs), select Upload Favicon
  5. The favicon appears on all browser tabs when your workspace is open
Global Admin Branding & Settings panel showing colour pickers, logo upload area, and app name field

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Set a Custom App Name

Replace default QuivaWorks branding with your organisation’s application name:
  1. In the Global Settings panel, find the App Name field
  2. Enter your preferred application name (e.g., “Acme AI Assistant”)
  3. This name appears in the browser title, headers, and throughout the interface
  4. Save your changes to apply the custom name

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Global Assistant Instructions

Global instructions serve as baseline guidelines for all assistants in your account. Every assistant follows these instructions as a foundation — assistant-specific instructions are merged on top at runtime. Setting up global instructions:
  1. Navigate to the Global Instructions tab
  2. Click Add Instructions
  3. Enter your organisation’s guidelines, tone preferences, and behavioural rules
Examples of useful global instructions:
  • “Always maintain a professional, friendly tone”
  • “Reference our company policies when relevant”
  • “Escalate complex issues to a human when requested”
  • “Do not discuss competitor products”
Global instructions apply to every assistant invocation. Keep them concise — focus on account-wide standards. Specific behaviours belong in individual assistant instructions.

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Global Knowledge

Add organisation-wide knowledge resources that all assistants can reference:
  1. Navigate to the Global Knowledge tab
  2. Click Add Knowledge Source
  3. Upload documents, paste text, or link URLs (FAQs, company policies, product documentation)
  4. Enable global knowledge on individual assistants in their Knowledge tab
Assistants automatically search global knowledge when responding. Updates are immediately available to all assistants.

Learn more about Knowledge

How knowledge sources work at team, personal, and account levels →

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How Global Settings Work Together

Global settings create a configuration hierarchy:
  • Global Branding — colours, logo, and app name apply instantly across the interface
  • Global Instructions — automatically merged into every assistant’s prompt at runtime
  • Global Knowledge — indexed and available when assistants need to retrieve information
When an assistant is invoked, global settings merge with team and personal settings, giving precedence to more specific settings. Learn more about the configuration hierarchy →

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Common Questions

Yes. Assistant-specific instructions are merged on top of global instructions at runtime. If an assistant needs different behaviour, its own instructions take precedence over the global guidelines for that specific use case.
Updates to global instructions apply immediately to all assistants on their next invocation. No redeployment is needed.
Yes. In the Branding section, select Remove Custom Branding to revert to QuivaWorks default colours, logo, and app name.
Your custom branding (colours, logo, app name) is visible to all users. Global instructions and knowledge base content are not visible — only the results of assistants using that information.
Only account administrators can access and modify Global Admin Settings. Manage roles →

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Next Steps

Account Settings

Configure your account preferences and security settings

Create Your First Assistant

Build assistants that inherit your global instructions and knowledge

Knowledge Configuration

Manage knowledge at account, team, and personal levels

Team Management

Manage administrator access and team permissions