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This guide takes you from signing up to a secured account that’s ready to use.

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Quick start checklist

1

Create Your Account

Sign up and verify your email address
2

Secure Your Account

Add a passkey or an authenticator app, and save your recovery codes
3

Choose a Plan

Start on Free, or move to Pro or Team when you need more
4

Start Working

Brief Abbie, create a Space, or build your first assistant

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Create your account

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Registration

  1. Visit https://app.quiva.ai/en/signup
  2. Fill in the form:
    • Account Name (Unique Identifier) — the name you and your team will sign in with. It is case-insensitive: it’s lowercased and trimmed when saved, so Acme and acme are the same account. The same email address can be used across more than one account.
    • Owner Email — the account owner’s email address. It can be changed later in personal Settings under Credentials.
    • Password — see the policy below
    • Country
    • Name — first and last
  3. Accept the Terms and Privacy Policy
  4. Complete the Cloudflare check — to confirm you’re a human
Registration Screen

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Password policy

Your password must:
  • be at least 8 characters and no more than 72
  • contain at least one uppercase letter
  • contain at least one lowercase letter
  • contain at least one number
  • contain at least one special character
  • avoid common words — a password containing one is rejected

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Email verification

After registering, verify your email using either method in the “Confirm Your Email Address” email:
  1. Open the email
  2. Find the 6-digit verification code
  3. Enter it on the verification screen
Verification links and codes expire after 2 days. Your account is not deleted if you don’t verify in time — a new verification email can be issued. Check your spam folder if nothing arrives within a few minutes.
Registration Email

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Choose your plan

Free

  • 2 seats
  • 1,500 credits per month
  • 45-day conversation retention

Pro

  • Unlimited seats
  • 20,000 credits per month
  • 90-day conversation retention

Team

  • Unlimited seats
  • 90,000 credits per month
  • 365-day conversation retention
Pricing is per account, not per user. You can change plan at any time — see Plans & Pricing.

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Secure your account

We strongly recommend adding a second factor on your first login. You’ll be offered it after verifying your email, and you can choose Set Up Later and come back to it in personal Settings under Password and authentication.
  1. Choose a method:
    • Passkey — sign in with touch, facial recognition, a device password or a PIN
    • Authenticator App — Google Authenticator, Authy, or similar
  2. Save your recovery codes somewhere safe. You get 10, and they let you back in if you lose your device.
Recovery codes are the only way back in if you lose access to your second factor. Store them outside the account.
More detail in the Authentication guide.

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Next steps

Core concepts

How Abbie, Spaces, assistants and flows fit together

Create a Space

Organise files, tasks, records and chats

Build your first assistant

Configure instructions, knowledge and integrations

Invite your team

Add users and assign roles

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Need help?

Community

Connect with other builders

Help Centre

Common questions and how to reach us