Pricing is per account, not per user. Pro and Team have no seat limit — what you pay is the same whether five people use the account or fifty. There is no per-user charge and no per-seat add-on.
Plan comparison
Current prices for Pro and Team are shown in the app under Billing & Plans → Subscription Plan → Change Plan.
Seats count non-client users. The client role is passwordless, scoped to the resources granted to it, and consumes no seat. Suspended users don’t occupy a seat either.
Free
No card needed. Two seats and 1,500 credits a month, with a 100 GB storage ceiling, 5 hours each of meeting recording and transcription, and conversation history kept for up to 45 days. Credit top-ups can’t be bought on Free — when you need more, the path is Pro.Pro
Unlimited seats, 20,000 credits a month. Storage ceiling 2,000 GB, 20 hours each of meeting recording and transcription, and conversation history kept for up to 90 days. Top-up packs can be bought at any time.Team
Unlimited seats, 90,000 credits a month. Storage ceiling 8,000 GB, 60 hours each of meeting recording and transcription, and conversation history kept for up to 365 days. Top-up packs can be bought at any time.Credits
Credits are how AI usage is metered. They are held per account, per month — not per user — and the included allowance resets at renewal.Top-up packs
Pro and Team can buy extra credits. The ladder is the same on both plans:
Pack prices are shown under Plan & Balance → Buy credits; larger packs cost less per credit.
Purchased credits never expire and are spent last, after the month’s included allowance. Included credits do not roll over — they reset at renewal.
Where to manage credits
Open Billing & Plans in the sidebar (it sits under More) and go to Plan & Balance. There you’ll find:- Balance — available, included and purchased credits
- Credits used this month, and what a credit buys
- Buy credits, Auto top-up and Warn me at
- Storage & meetings — storage GB-months, recording hours and transcript hours used
- Credit usage log — model, date, user, input/output/total credits and session ID, with CSV and email export
Storage and meetings
Each plan has a storage ceiling. It is a hard cap: writes are refused once you reach it, so it’s set well above ordinary use rather than as a pricing lever. Usage is shown under Plan & Balance → Storage & meetings. Meeting recording and transcript hours are counted separately, because a meeting that’s recorded but not transcribed only draws on the recording allowance.Conversation retention
Your account’s retention period controls how long assistant conversation history is kept before it’s permanently deleted. Set it under Account → Data Retention. You can choose any period up to your plan’s ceiling — 45 days on Free, 90 on Pro, 365 on Team. Pipeline execution traces and diagnostics are separate and are always kept for 7 days, whatever you set here.Bring your own key
You can supply your own model provider keys. Providers with active support are Anthropic, OpenAI and Gemini, plus custom endpoints. BYOK is configured per account.Bringing your own key removes the token cost from a call — you’re billed for those tokens by the provider instead. The platform component of the charge still applies, so a BYOK call is cheaper in credits, not free.
Where your data is hosted
New accounts are asked to choose the way your data is hosted before they start. Today that is a single region — Europe — and a choice of 1 or 3 nodes. Running across 3 regions uses 3× the storage. The choice is not tied to your plan.Billing and payments
Billing & Plans has three entries:- Subscription Plan — your current plan, Change Plan, your saved card and Manage payment methods
- Plan & Balance — credits, usage and top-ups, as above
- Billing — opens the Stripe customer portal in a new tab
Billing and subscriptions
Managing your plan, card and invoices →
Common questions
Is pricing per user?
Is pricing per user?
No. Pro and Team are a flat monthly price for the account, with no seat limit. Adding people doesn’t change the bill.
What happens when I run out of credits?
What happens when I run out of credits?
On Pro and Team, buy a top-up pack from Plan & Balance, or turn on Auto top-up so it happens automatically. Set Warn me at to be told before you get there. On Free, top-ups aren’t available — moving to Pro is the path.
Do unused credits roll over?
Do unused credits roll over?
Included credits reset at renewal. Purchased credits never expire and are spent only after the month’s included allowance is used up.
Do clients and suspended users use a seat?
Do clients and suspended users use a seat?
No. Seats count non-client users, and a suspended user doesn’t occupy one.
Can I keep conversation history for longer than my plan's ceiling?
Can I keep conversation history for longer than my plan's ceiling?
Not on your own — the ceiling is 45 days on Free, 90 on Pro and 365 on Team. Ask through the Help Centre if you need something different.
Can I change plans?
Can I change plans?
Yes — use Change Plan under Subscription Plan. Cancellation and downgrade are handled in the Stripe portal, reached from the Billing entry.
Is there a free trial?
Is there a free trial?
The Free plan is permanent and needs no card. It includes 2 seats and 1,500 credits a month.
What payment methods are accepted?
What payment methods are accepted?
Card payments, processed through Stripe. Payment methods are managed in the Stripe customer portal.
Ready to start?
Start free
No card required — 2 seats and 1,500 credits a month
Getting started
Create your account and secure it
Core concepts
What you get to build with
Talk to us
Questions about plans or a custom arrangement