Skip to main content
A conversation starts private to you. When you want other people in it, you share it — either with named people, or with everyone in the account. You decide who can reply and who can only read, and you can change or withdraw either at any time.

​
Sharing a conversation

Open the conversation and use the Share this conversation control at the top of it, or pick Share… from the conversation’s menu in the sidebar. Either opens the Share conversation panel, where all access to that conversation is managed. It is owner-only.

​
General access

Three options, one of which is always in effect: Switching to Everyone in the account asks you to confirm, and tells you the whole conversation becomes readable — including everything already said. You can undo it at any time. Switching to Only me also removes access for everyone you’ve shared it with, and says how many people that is before it does.

​
Adding someone

Use the Add someone picker and set as to the access level before you pick the person — choosing the person is what sends the invite.
  • Editor — can reply in the conversation
  • Read-only — can follow the conversation but not reply
Anyone mentioned in a message is added here too, as an Editor.

​
Changing and removing access

Every person on the list has their own access-level dropdown and a Remove button. Sharing is reversible: change someone from Editor to Read-only, remove one person, or switch general access back to Only me to revoke everyone at once.
If the panel says “Couldn’t load who’s invited. This isn’t a confirmed empty list.”, the list failed to load — it does not mean nobody has access. Retry before assuming the conversation is private.
The panel shows the conversation’s link and a Copy link button. The link doesn’t grant access on its own — while general access is Only me, the panel warns that only you can open it, and you need to share with specific people or the whole account first.

​
Finding shared conversations

The conversation sidebar splits your conversations into three tabs:
  • Personal — your own conversations
  • Team — conversations shared with everyone in the account
  • Shared — conversations other people have shared with you

​
@mentions

Type @ in a message to bring a teammate in. They’re added to the conversation as an Editor and appear on the share panel’s list, where their access can be changed or removed like anyone else’s. Keep mentions purposeful: say what you need from the person, and give them enough context to act without reading the whole thread.

​
Frequently asked questions

Yes. Remove one person with the Remove button next to their name, or switch general access to Only me to revoke everyone at once.
Only if you gave them Editor. Read-only people can follow the conversation but not reply.
The conversation’s owner. The share panel is owner-only.
No. The picker offers the users in your account, so anyone you share with has to be a user there first.
Credits are consumed by the account, not by the person who happens to be typing, and are pooled monthly across the whole account. See Plans & Pricing.
Not for Abbie notifications — the notification settings say email isn’t available for them yet. You get them in the app; open Settings from the user menu and go to Notifications to choose which ones.

​
Next steps

Roles and permissions

What each role in your account can do

Invite your team

Add users and assign roles

Community

Connect with other users

Help Centre

Questions and troubleshooting