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Notifications

Notifications are how work that happened without you gets back to you: a task reassigned, a colleague mentioning you in a conversation, Abbie finishing a run or needing a decision.

Where they appear

1

The bell

The bell in the sidebar carries a dot whenever anything is unread.
2

The panel

Opening it lists the most recent notifications. When there are unread ones, the header shows an N unread pill and a Mark all as read action; each row can be marked read on its own. With nothing waiting it says so: Nothing new. Updates, assignments and mentions land here.
3

The full history

View all notifications at the foot of the panel opens the history page, which filters by period (Today, Yesterday, This week) and by type, has an Unread only toggle, and offers Clear filters and Mark all as read.
Notifications are stored for one week. The history page replays what is retained, so a week is the whole of what it can ever show.
The Conversations sidebar itself carries no per-conversation unread count. Unread state lives on the bell.

Choosing what reaches you

Settings → Notifications. Preferences are set per notification kind, and each kind’s supported channels — in-app, email — are switched independently.

Tasks

In-app and email:
  • Status changes
  • Assignment changes
  • Mentions
  • Watcher updates
Task mentions are always delivered in-app. That switch is locked rather than hidden, so it is clear it is deliberate.

Abbie

In-app only — email is not available for these yet: Authorisation and decision requests are split out from the rest deliberately: muting the chasing of parked work should not also mute a prompt that is blocking real progress.

Billing

In-app only:
  • Low credit balance — your balance has dropped to a warning level, before it runs out.
  • Auto top-up failed — an automatic top-up could not be charged. Retries pause until the balance recovers, so this is the only warning you get.

Delivery

Two account-wide controls sit below the kinds:
  • Email grouping — Real-time, Hourly digest or Daily digest. This governs email only; in-app delivery is unaffected.
  • Quiet hours — off by default. Turn it on and set a from and to time to pause notifications between them. Mentions still come through. The window follows the timezone on your profile, which the setting names so there is no guessing.
There is no snooze or do-not-disturb control on the bell. Quiet hours and the per-kind switches are how notifications are quietened.

@Mentions

What generates a conversation mention in the first place.

Team Practices

Habits that keep the volume down without muting the things that matter.