An integration is not an API key. An API key acts as the user who made it. An integration is its own principal, takes no seat, never appears in the members list, and cannot be used to sign in. Its tokens last one hour and only work on task routes.
What an integration can do
Scopes are granted per Space. A Space with nothing ticked is out of reach: the integration cannot list it, read it or write to it. An integration can hold scopes on up to 500 Spaces.
Moving a task to another Space needs
tasks:write on the destination as well as the source.space:configure is deliberately narrow. It covers the Space’s name, description, default status, statuses, priorities and tags. Anything else about a Space (its owner, record sets, modules, views, logo and staging flag) is refused.
When an integration writes, an unknown status, priority or tag is rejected rather than created. Create the status in the Space first, then send its id.
Create an integration
1
Open API integrations
Go to Account, then Connections, and find API integrations. Click Add.
2
Name it
Use a name that says what the system is, such as “Ticket sync”. The name appears on every task and comment the integration writes.
3
Choose Space access
Each Space is listed with a checkbox for each scope. Tick only what the client needs. Click Create.
4
Copy the client secret
A dialog shows the integration’s client ID and its first client secret. The secret is shown once. Copy it into your secret store before you click I have saved it.
Your client then exchanges the pair for a one-hour token. See Task sync authentication.
Rotate a secret
Open the integration and use Rotate in the Secrets card. A new secret is issued and shown once. The old secret keeps working for a grace period, so you can switch your client over without downtime.
Each secret shows when it was last used, which helps you confirm the old one is idle before it retires. A token minted from a retiring secret keeps working until it expires, at most an hour later.
To stop a secret at once, use Revoke now on its row. Revoking ends every session the integration has open, and the next call from your client fails.
Disable, edit and delete
Webhook subscriptions
Each integration can send task events to your own endpoints. Open the integration and use Subscriptions to add an endpoint, choose the Spaces and event types, and see the signing secret. The integration needstasks:read on a Space before you can subscribe to it.
Task webhooks
Verify signatures, handle retries and replay missed events.
Where to go next
Task sync
Keep tasks in step with another system using external ids, versions and the change feed.
Task sync authentication
Mint and cache an integration token.
Staging Spaces
Test a sync against a copy of your workflow.
Connect a tracker
Let the platform create and manage an integration for a supported tracker.
API keys
Programmatic access that acts as a person.