Welcome to QuivaWorks

Documentation Index

Fetch the complete documentation index at: https://docs.quiva.ai/llms.txt

Use this file to discover all available pages before exploring further.

QuivaWorks enables you to create intelligent AI assistants—expert collaborators that help your team tackle complex tasks. Whether you’re researching, generating content, handling customer service, or analysing data, assistants work alongside you. And when your team needs to collaborate, share sessions in real-time to work together seamlessly.

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What is QuivaWorks?

QuivaWorks is a platform for building, deploying, and collaborating with intelligent AI assistants. Rather than replacing your team, assistants work with you—providing research, drafting content, analysing data, and handling complex workflows whilst you maintain control and judgment.

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Core Capabilities

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🧠 Intelligent Collaboration

Assistants aren’t chatbots or automation—they’re expert collaborators:

• Contextual Understanding — Assistants grasp nuance, context, and exceptions
• Judgment-Based Decisions — Handle complex situations that require reasoning, not just rules
• Iterative Refinement — Work together to improve outputs through feedback
• Knowledge Integration — Access your documentation, guidelines, and systems

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🤝 Real-Time Team Collaboration

Work together on assistant sessions in real-time:

• Shared Sessions — Invite team members to collaborate on any assistant conversation
• @Mentions — Quickly add teammates by typing @ in the chat
• Smart Notifications — Get instant alerts when teammates complete tasks or reply
• Unread Badges — Never miss updates with automatic message tracking
• Shared With Me — View all sessions shared with you, organised by participant
• Redesigned Chat — New interface with voice input, emoji support, and better formatting

Collaboration is opt-in—all existing sessions remain fully functional. Share whenever your team needs to work together.

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🎯 Flexible Assistant Architecture

Create assistants that work for your entire team or just for you: Team vs. Personal Assistants

• Team Assistants — Accessible to everyone in your account. Use for standardised workflows, shared tools, and company-wide resources.
• Personal Assistants — Private to you. Use for individual work, experiments, or personal use cases.

Team vs. Personal Settings Every assistant has two configuration layers that merge at runtime:

• Team Settings — Shared instructions, knowledge, integrations, and context variables for the entire team
• Personal Settings — Your individual configurations that layer on top of team settings, allowing customisation without affecting others

This means you can use a shared customer service assistant but add your personal knowledge base or custom instructions for your specific needs. Account-Level Configuration

• Branding — Customise the look and feel of the interface for your team
• Global Instructions — Set default instructions passed into all assistant invocations across your account
• Global Knowledge — Define company-wide knowledge sources (enabled per assistant as needed)

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🔧 Smart Configuration

Every assistant has four core configuration areas:

• Instructions — Define role, personality, tone, and specific responsibilities
• Knowledge — Give assistants access to your documentation and context
• Integrations — Connect to your systems via MCP protocol
• Context Variables — Configure environment-specific parameters

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📚 Continuous Learning

Assistants improve through intentional refinement:

• Feedback System — Vote up/down on interactions to identify what works
• Learning Insights — Consolidate patterns from successful interactions
• Intentional Refinement — Review insights and refine assistant behaviour based on what you’ve learned
• Smart Context — Intelligent memory management across conversations

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🔗 Universal Connectivity

Connect assistants to any system:

• Native MCP Support — First-class Model Context Protocol integration
• Pre-built Integrations — Popular business tools ready to use in flows and assistants
• Auto-Generate Custom Integrations — Create MCPs and integrations from OpenAPI specs

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Getting Started

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Your First Login

When you create your QuivaWorks account, you’ll see:

1. Marketplace Modal — Browse featured and all available assistants to explore what’s possible
2. General Assistant — Pre-built in your account for exploration and quick tasks
3. Quick Tips — Interactive hotspots to guide you through key features
4. Create Assistant Button — Three options to get started:
   • Create with AI — Build from scratch with guided setup
   • Clone — Duplicate an existing assistant as a starting point
   • From Marketplace — Install a community-built assistant

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Popular Assistants

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Use Cases

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Expert Collaboration & Research

Work with an assistant to research complex topics, validate findings, and explore ideas deeply. Share sessions with your team for collaborative research.

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Content Creation

Collaborate on writing—drafting, refinement, adaptation by audience, and maintaining your brand voice. Invite team members to refine together.

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Customer Service

Handle inquiries with contextual understanding, apply policies with judgment, escalate when needed. Share sessions to get team input on complex cases.

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Data Analysis

Extract insights from data, identify patterns, validate findings against business context. Analyse together with domain experts.

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Sales & Outreach

Personalise outreach, research prospects, qualify leads, and draft compelling messages. Collaborate on lead scoring and strategy.

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Technical Work

Code review, debugging, documentation, architectural decisions, and technical research. Review code together with your team.

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Choose Your Path

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What Makes QuivaWorks Different?

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vs. General LLMs (ChatGPT, Claude)

Context persistence, system integration, and real-time collaboration. General LLMs start from zero each conversation. QuivaWorks assistants remember your context, access your systems, improve through intentional refinement, and enable your team to collaborate in real-time.

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vs. Simple Chatbots (Intercom, Drift)

Expert collaboration, not customer-facing chat. Assistants are designed for internal teams to work alongside. They handle complexity, integrate with your systems, improve through learning, and support real-time teamwork.

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vs. Automation Tools (Zapier, Make)

Judgment-based decisions, not rule-based workflows. Automation breaks on exceptions. Assistants handle edge cases, understand context, make decisions that require reasoning, and work collaboratively with your team.

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vs. Custom Development

Deploy in minutes, not months. No coding required. Visual configuration, pre-built integrations, real-time collaboration features, and a community marketplace accelerate development.

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Pricing

Start free and scale as you grow. Billing is credit-based—you pay per interaction, with included credits refreshing monthly. How Credits Work:

• Included credits refresh monthly per user
• Each assistant interaction consumes credits based on model usage
• Purchase additional credits anytime—they never expire and roll over to the next month
• All assistants use Claude Haiku 4.5 by default (fast, cost-effective, optimised for business workflows)

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Community & Resources

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Need Help?

• Documentation — Comprehensive guides and references
• Help Center — Common questions and troubleshooting
• Email Support — support@quiva.ai (Pro and above)
• Priority Support — Direct access for Team and Enterprise
• Slack Community — Real-time help from the community

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Ready to Start?