Finding a conversation
- Search: filter sessions by title or content as you type.
- Filter by where it started: a row of chips lets you narrow the list to conversations that began in the web chat versus ones that started in Slack. A session shows a small badge naming its origin, so you can tell at a glance where a thread came from.
- Recent conversations: the Abbie home page also shows your last few sessions as a shortcut back into them, without opening the full sidebar.
Managing a session
From the sidebar you can rename a conversation to something more memorable, or delete one you no longer need.Slack threads count too
If your organisation has Abbie connected to Slack, a conversation that started as a thread there shows up in your session list the same as a web conversation. Picking it up from QuivaWorks continues the same backlog and the same context Abbie built up in Slack. See Slack.Deep links
Every session, and every stage of every run inside it, can be linked to directly.