What a backlog item is
Each item is a plain description of the work, with a status that reflects where it’s at:
An item can also be a reminder rather than a piece of work: something Abbie will simply message you about at a given time, rather than act on. See Reminders and schedules.
Where you see it
Personal and team backlog
Every item belongs to either you personally or your whole team.
The Backlog page
The full management view of everything on the backlog.
The in-chat panel
A lighter view of the backlog, without leaving the conversation.
Cancelling and deferring
Stopping an item, or pushing a follow-up further out.
If an item is waiting on you and nobody answers for a while, Abbie can follow up on it herself. See Check-ins and follow-ups.