> ## Documentation Index
> Fetch the complete documentation index at: https://docs.quiva.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating Your Account

> Step-by-step guide to creating and setting up your QuivaWorks account

# Creating Your Account

Get started with QuivaWorks in just a few minutes. This guide walks you through account creation, email verification, and initial setup.

## Before You Begin

Have these details ready:

* A valid email address
* A unique account name (you'll use this to log in)
* Your location/country
* Payment information (only if choosing a paid plan)

## Step 1: Registration

<Steps>
  <Step title="Visit the Signup Page">
    Navigate to [https://app.quiva.ai/en/signup](https://app.quiva.ai/en/signup)
  </Step>

  <Step title="Complete the Form">
    Enter the following information:

    * **Account Name** - Your unique login identifier (case-sensitive)
    * **Email Address** - Your primary contact email
    * **Password** - Must contain:
      * Minimum 8 characters
      * Uppercase and lowercase letters
      * At least one number
      * At least one special character (!@#\$%^&\*)
    * **Country**
    * **First and Last Name**
  </Step>

  <Step title="Accept Terms">
    Review and accept our [Terms of Service](https://quiva.ai/legal.html#terms) and [Privacy Policy](https://quiva.ai/legal.html#privacy)
  </Step>

  <Step title="Complete Verification">
    Complete the Cloudflare verification to confirm you're human
  </Step>

  <Step title="Submit">
    Click the submit button to create your account
  </Step>
</Steps>

<img src="https://mintcdn.com/microstrate/jNyNZsycPESYakNP/images/essentials/registration-screen.png?fit=max&auto=format&n=jNyNZsycPESYakNP&q=85&s=17fbf59a628093299bc7b437c638fe05" alt="Registration Screen" style={{ maxHeight: '300px', width: 'auto' }} className="rounded-lg" width="676" height="1426" data-path="images/essentials/registration-screen.png" />

<Note>
  **About Account Names:** The account name allows the same email address to be used across multiple QuivaWorks accounts. Choose something memorable as you'll use it every time you log in.
</Note>

## Step 2: Email Verification

After registration, verify your email address to activate your account.

<Tabs>
  <Tab title="Login Code">
    1. Check your email for "Confirm Your Email Address"
    2. Find the 6-digit verification code
    3. Enter the code on the verification screen
    4. Click "Verify"
  </Tab>

  <Tab title="Magic Link">
    1. Check your email for "Confirm Your Email Address"
    2. Click the "Confirm your email" button
    3. You'll be automatically logged into your new account
  </Tab>
</Tabs>

<img src="https://mintcdn.com/microstrate/jNyNZsycPESYakNP/images/essentials/account-registration-email.png?fit=max&auto=format&n=jNyNZsycPESYakNP&q=85&s=3e8367c621b9814b1628aef582141bd1" alt="Registration Email" style={{ maxHeight: '300px', width: 'auto' }} className="rounded-lg" width="1180" height="1254" data-path="images/essentials/account-registration-email.png" />

<Warning>
  **Time Limit:** Accounts must be verified within 48 hours or they'll be automatically deleted. Check your spam folder if you don't receive the email within 5 minutes.
</Warning>

## Step 3: Select Your Plan

Choose the plan that matches your needs:

<CardGroup cols={2}>
  <Card title="Free - $0/month" icon="gift">
    * 3 agents, 200 flow runs/month
    * 500MB storage
    * Perfect for exploration

    [View details →](/get-started/plans-and-pricing#free)
  </Card>

  <Card title="Starter - $20/month" icon="seedling">
    * 5 agents, 2,500 flow runs/month
    * 2GB storage
    * Premium marketplace access

    [View details →](/get-started/plans-and-pricing#starter)
  </Card>

  <Card title="Pro - $100/month" icon="chart-line">
    * 50 agents, 10,000 flow runs/month
    * 5GB storage
    * Priority support

    [View details →](/get-started/plans-and-pricing#pro)
  </Card>

  <Card title="Team - $500/month" icon="users">
    * Unlimited agents, 40,000 flow runs/month
    * 50GB storage
    * Dedicated support

    [View details →](/get-started/plans-and-pricing#team)
  </Card>
</CardGroup>

<img src="https://mintcdn.com/microstrate/jNyNZsycPESYakNP/images/essentials/plan-selection.png?fit=max&auto=format&n=jNyNZsycPESYakNP&q=85&s=0437ba81bbf90a2fdc40f4f3c56b0172" alt="Plan Selection" style={{ maxHeight: '400px', width: 'auto' }} className="rounded-lg" width="2542" height="1484" data-path="images/essentials/plan-selection.png" />

<Tip>
  Start with the Free plan to explore QuivaWorks. You can upgrade at any time as your needs grow.
</Tip>

## Step 4: Configure Account Regions

Select where your data will be processed and stored:

<CardGroup cols={3}>
  <Card title="EU" icon="location-dot">
    European Union

    * GDPR compliant
    * Frankfurt/Paris
  </Card>

  <Card title="US" icon="location-dot">
    United States

    * Multiple zones
    * East/West coast
  </Card>

  <Card title="Australia" icon="location-dot">
    Sydney

    * APAC region
    * Low latency
  </Card>
</CardGroup>

<Info>
  Your region selection determines where your data is stored and can help you meet compliance requirements like GDPR. You can modify this later in **Account Management → Mesh**.
</Info>

## Step 5: Secure Your Account

<Warning>
  **Critical Security Step:** Enable multi-factor authentication immediately after account creation.
</Warning>

You'll be prompted to set up MFA on your first login:

1. Choose your authentication method:
   * **Passkey** (Recommended) - Use biometrics or device PIN
   * **Authenticator App** - Use Google Authenticator, Authy, etc.

2. Follow the setup instructions

3. **Save your recovery codes** in a secure location:
   * Password manager (recommended)
   * Encrypted file
   * Physical safe

<Note>
  Recovery codes are your backup access method if you lose your MFA device. Store them securely as they can't be recovered if lost.
</Note>

[Complete MFA setup guide →](/essentials/security/authentication)

## Account Setup Checklist

<Steps>
  <Step title="Create Account">
    * [ ] Register with email and unique account name
    * [ ] Verify email within 48 hours
  </Step>

  <Step title="Select Plan">
    * [ ] Choose appropriate plan for your needs
    * [ ] Complete billing information (if paid plan)
  </Step>

  <Step title="Configure Regions">
    * [ ] Select data processing locations
    * [ ] Verify compliance requirements met
  </Step>

  <Step title="Enable Security">
    * [ ] Set up MFA (passkey or authenticator)
    * [ ] Save recovery codes securely
    * [ ] Test login with MFA
  </Step>

  <Step title="Complete Profile">
    * [ ] Update company/organization details
    * [ ] Add additional account information

    [Update account details →](/essentials/account/account-settings)
  </Step>
</Steps>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Didn't receive verification email">
    **Solutions:**

    * Check spam/junk folder
    * Wait 5 minutes for delivery
    * Click "Resend email" on verification screen
    * Verify you entered correct email address
    * Try a different email provider if issues persist
  </Accordion>

  <Accordion title="Account name already taken">
    **Remember:**

    * Account names are case-sensitive
    * They must be unique across all QuivaWorks accounts
    * Try variations or add numbers/underscores
    * Consider using your company name or username
  </Accordion>

  <Accordion title="Password doesn't meet requirements">
    **Your password must have:**

    * At least 8 characters (12+ recommended)
    * Uppercase letters (A-Z)
    * Lowercase letters (a-z)
    * Numbers (0-9)
    * Special characters (!@#\$%^&\*)

    Use a password manager to generate strong passwords.
  </Accordion>

  <Accordion title="Cloudflare verification failing">
    **Try these solutions:**

    * Refresh the page and try again
    * Disable browser extensions temporarily
    * Try a different browser
    * Ensure JavaScript is enabled
    * Check your internet connection
  </Accordion>
</AccordionGroup>

## Multiple Accounts

You can use the same email address for multiple QuivaWorks accounts by choosing different account names.

**To access different accounts:**

1. Log out of your current account
2. Enter the specific **account name** on the login page
3. Enter your email and password
4. Complete MFA verification

Each account operates independently with its own resources, billing, and users.

## Next Steps

<CardGroup cols={2}>
  <Card title="Build Your First Agent" icon="robot" href="/assistants/creating-first-assistant">
    Create and deploy an intelligent AI agent
  </Card>

  <Card title="Invite Team Members" icon="user-plus" href="/essentials/users/user-management">
    Add users and assign roles
  </Card>

  <Card title="Explore Marketplace" icon="store" href="https://app.quiva.ai/en/hub/marketplace">
    Browse pre-built solutions
  </Card>

  <Card title="Configure Settings" icon="gear" href="/essentials/account/account-settings">
    Customize your account
  </Card>
</CardGroup>

## Need Help?

<CardGroup cols={3}>
  <Card title="Documentation" icon="book" href="/get-started/overview">
    Browse complete guides
  </Card>

  <Card title="Community" icon="users" href="https://quiva.ai/community">
    Connect with other users
  </Card>

  <Card title="Support" icon="life-ring" href="https://quiva.ai/help-center/">
    Get help from our team
  </Card>
</CardGroup>
